With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Bernabéu Stadium and Paseo de la Castellana. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2025.04.17
The hotel is far away from the city center but public transportations are nearby so pretty convenient. I traveled solo and was put in a room with 2 twin beds pushed together so I’d asked to change me to a one queen but the front desk guy said they’re all booked, although it seemed pretty empty on a Monday. The room I stayed in didn’t have a bathtub but the design was really nice with a great view. The lights were very complicated to use because they had too many things going on so sometimes the lights in the room turn on out of no where in the middle of the night extra bright. The room had cool technologies though like automatic blinds that blackout the room, vanity lights, and rainfall showers. You pretty much don’t know what kind of designs the room you get will have so it might not be for everyone who must have certain things-might be better to go with a chain brand. The room had weird things like 3 landline phones-one by the bed, one on the tv wall, and one near the toilet in case you need to order room service while pooping I guess. The hotel amenities like the pool were closed and chairs were covered and certain areas seemed rundown for a 5-star hotel. Overall, ok experience.
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
With a stay at Hyatt Centric Gran Via Madrid in Madrid (Madrid Centro), you'll be steps from Gran Via Street and 6 minutes by foot from Puerta del Sol. This 5-star hotel is 0.5 mi (0.8 km) from Plaza Mayor and 0.6 mi (1 km) from Royal Palace of Madrid.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at Hielo y Carbon, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has facilities measuring 2121 square feet (197 square meters), including conference space.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.11.03
The hotel is in a great location, very convenient for shopping and going to and from the airport. The hotel facilities are also very new, much better than expected. The service staff are also very enthusiastic and respond very quickly.
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
With a stay at Thompson Madrid, part of Hyatt, you'll be centrally located in Madrid, steps from Gran Via Street and 3 minutes by foot from Puerta del Sol. This 5-star hotel is 0.4 mi (0.7 km) from Plaza Mayor and 0.6 mi (1 km) from Royal Palace of Madrid.Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access and concierge services.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 174 air-conditioned rooms featuring minibars (stocked with some free items). Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Llouis09192025.03.30
Facilities: Very complete, with all the basic needs in the house, the room is spacious and comfortable
Sanitation: Very clean. Because it has just opened, the square at the entrance of the hotel is still under construction, which is a little inconvenient, but the overall stay experience is very good.
Service: The service staff will greet you very friendly, help open the door, very enthusiastic, in short, highly recommended
Excellent
50 reviews
9.6/10
Price from
CAD 459
per night
Check Availability
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Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
With a stay at VP Plaza España Design, you'll be centrally located in Madrid, steps from Gran Via Street and 14 minutes by foot from Puerta del Sol. This 5-star hotel is 0.7 mi (1.2 km) from Plaza Mayor and 0.4 mi (0.6 km) from Royal Palace of Madrid.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at Ginkgo Sky Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 15070 square feet (1400 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 214 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.11.20
A design hotel that suits your taste. Excellent location, rich breakfast. Opposite the hotel stands a statue of Cervantes and his family. Walking distance to the Spanish Royal Palace, Puerta del Sol, Gran Vía and Temple of Debod. The bathroom design is novel. There is a separate bathtub and shower in the bathroom. It is very clever and feels like a swimming pool. After the bath, you can take a shower. It is clean and hygienic. The bathroom floor is slightly raised by the glass door. When showering, water will never seep out through the door gap, avoiding slipping on the floor outside the bathroom. The bedroom is spacious with a double bed and a coffee table. The bedroom door separates the bedroom from the bathroom and the tea room, which is relatively independent.
With a stay at Eurostars Madrid Tower in Madrid (Fuencarral-El Pardo), you'll be steps from Paseo de la Castellana and 14 minutes by foot from Plaza de Castilla. This luxury hotel is 1.9 mi (3 km) from Bernabéu Stadium and 4.2 mi (6.8 km) from Gran Via.
Don't miss out on the many recreational opportunities, including a 24-hour health club, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Volvoreta, a restaurant that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 16140 square feet (1499 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 474 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
JJuan2025.01.16
They were two excellent nights for my wedding. The attention, service and everything was excellent. I would stay at this hotel a thousand times.
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping.
More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture.
The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite.
The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining.
Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.
TTraveler 1232023.04.06
Amazing location!
The Hotel Palace Madrid is a historic and luxurious hotel located in the heart of the city. The building dates back to 1912 and has been beautifully restored to its former glory. From the moment you step through the grand entrance, you're transported to a world of elegance and sophistication.
The hotel's location is perfect for exploring Madrid. It's within walking distance of many of the city's most popular attractions, including the Prado Museum, the Royal Palace, and the Gran Via. The hotel is also close to several Metro stations, making it easy to travel further afield.
The service at the Hotel Palace Madrid is exceptional. The staff are friendly, helpful, and always on hand to assist with anything you need. From the moment you arrive, you're made to feel like a valued guest, and the service only gets better from there.
The rooms at the hotel are spacious, beautifully decorated, and filled with natural light. They're equipped with everything you need for a comfortable stay, including a large, comfortable bed, a flat-screen TV, and a luxurious bathroom. The attention to detail is impressive, with little touches like fresh flowers and complimentary water bottles adding to the overall experience.
One of the highlights of staying at the Hotel Palace Madrid is dining at one of the hotel's restaurants. The hotel has several dining options, including the Michelin-starred Restaurant La Terraza del Casino, which serves innovative and delicious cuisine. The hotel also has a beautiful bar, which is the perfect place to relax and enjoy a cocktail after a day of exploring the city.
The hotel's facilities are excellent. There's a fully equipped gym, a spa, and a rooftop terrace with stunning views of the city. The hotel also has several meeting and event spaces, making it an ideal choice for business travelers.
Overall, the Hotel Palace Madrid is a truly exceptional hotel. From its beautiful architecture and elegant decor to its exceptional service and prime location, everything about this hotel is top-notch. If you're looking for a luxurious and unforgettable stay in Madrid, I highly recommend the Hotel Palace Madrid.
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
With a stay at UMusic Hotel Madrid, you'll be centrally located in Madrid, steps from Teatro Albéniz and within a 5-minute walk of Puerta del Sol. This 5-star hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.9 mi (1.4 km) from Royal Palace of Madrid.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Stop by El Albéniz for lunch, dinner, or brunch, where this restaurant specializes in local cuisine, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Continental breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Madrid? This hotel has facilities measuring 323 square feet (30 square meters), including conference space.
Make yourself at home in one of the 130 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers.
יי2024.11.04
thw hotel was very good overall. the front desk team was friendly and helpfull when i needed thier help. the location was perfect for me as a solo traveller who loves the city vibe.
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
The 5-star hotel showcases 200 beautifully appointed guest rooms and suites, some with terraces, and five unique food and beverage outlets including a signature restaurant, cocktail bar, Pool Bar, and rooftop terrace, together with an outdoor pool, state-of-the-art gym and spa. Flexible studios with over 350 sqm of dedicated space host creative meetings and events for large or small groups. Set in a tranquil square surrounded by historic buildings, The Madrid EDITION is near Puerta del Sol in the heart of the Spanish capital, one of the city’s most famous sites, and within walking distance to The Golden Triangle of Art – three of most important art museums in Madrid. The hotel manifests the people and the culture of the city and is synonymous with a stunning microcosm of one-of-a-kind food, beverage, and entertainment offerings, innovative design, and luxury service. The Madrid EDITION is the second EDITION Hotel in Spain, following the successful opening of The Barcelona EDITION in 2018.
ZZac Zhang2024.09.21
This is the BEST Edition I've stayed ever, from the moment I got off the taxi, the staff was so attentive, from checking in to going to my room, everything was seamless. Every staff you meet in the hotel was friendly and welcoming. Facilities in the hotel is second to none and love the interior design in the hotel. Definitely will stay again
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
This 5-star JW Marriott Hotel Madrid, stands as a premier destination among the best hotels in Madrid, offering unparalleled sophistication.Situated near iconic landmarks such as Puerta del Sol, the Royal Palace, and Plaza Mayor, this Madrid city center hotel exudes a luxurious and refined atmosphere. Stroll through the Art Walk, part of the UNESCO World Heritage List as The Landscape of Light, and discover the best art museums in the world. Inspired by mindfulness, the hotel’s warm décor resonates with the building's historical past, revealing old 19th-century wrought iron columns. Our 139 rooms and suites, most with private balconies, provide ample havens with elegant touches for a holistic well-being experience. Reconnect in our lobby or savor tradition with a gourmet twist by Michelin-star chef Mario Sandoval at QÚ Restaurant. Modern facilities, a wellness area, and intentional service ensure a luxurious experience at this luxury hotel.
GGuest User2024.08.04
The location is very good, the service is also very good, and the breakfast is great! The terrace room we booked has a first-class atmosphere, and the toiletries are also great! The aromatherapy in the lobby is very comfortable, five-star recommendation!
Hotel near Madrid City Center,Madrid98.7% of visitors choose this area
History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.
AAnonymous User2025.01.20
The hotel staff is warm and thoughtful, taking the initiative to give directions and call taxis. The room facilities are complete and the location is excellent! The food is also of local characteristics. I will choose it again next time!
Good
123 reviews
9.1/10
Price from
CAD 1,547
per night
Check Availability
See All 5-Star Hotels in Madrid
Top 20 Premium Hotels in Madrid
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Discover our curated selection of premium hotels in Madrid for your next stay
No.
1
9.1/10
107 review
Wellington Hotel and Spa Madrid
Hotel near Milla de Oro, Madrid
"Great location""Delicious breakfast"
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No.
2
9.5/10
73 review
Hotel Único Madrid, Small Luxury Hotels
Hotel near Milla de Oro, Madrid
"Good Location"
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No.
3
9.3/10
111 review
Palacio de Los Duques Gran Meliá
Hotel near Madrid City Center, Madrid
"Friendly owner""Great stay!"
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No.
4
9.3/10
88 review
Relais & Châteaux Hotel Orfila
Hotel near Chamberi, Madrid
"Good Location"
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No.
5
9.6/10
50 review
Thompson Madrid, Part of Hyatt
Hotel near Madrid City Center, Madrid
"Great stay!""Friendly owner"
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No.
6
9.2/10
105 review
The Principal Madrid, Small Luxury Hotels
Hotel near Madrid City Center, Madrid
"Great rooms"
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No.
7
9.4/10
109 review
Relais & Châteaux Heritage Hotel
Hotel near Salamanca, Madrid
"Good Location"
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No.
8
8.9/10
47 review
Hyatt Regency Madrid Residences
Hotel near Salamanca, Madrid
"Good Location"
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No.
9
9.4/10
16 review
El Autor Hotel Madrid, Autograph Collection
Hotel near Madrid City Center, Madrid
"Good Location"
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No.
10
9.0/10
55 review
Hotel Palacio Del Retiro, Autograph Collection
Hotel near Retiro, Madrid
"Good Location"
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No.
11
9.2/10
81 review
Hyatt Centric Gran Via Madrid
Hotel near Madrid City Center, Madrid
"Friendly owner""Great rooms"
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No.
12
9.4/10
221 review
VP Plaza España Design
Hotel near Madrid City Center, Madrid
"Delicious breakfast""Great design"
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No.
13
9.0/10
94 review
Hospes Puerta de Alcalá, a Member of Design Hotels
Hotel near Salamanca, Madrid
"Good Location"
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No.
14
9.3/10
46 review
Hotel Montera Madrid, Curio Collection By Hilton
Hotel near Madrid City Center, Madrid
"Friendly owner""Convenient location"
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No.
15
9.3/10
45 review
InterContinental Madrid
Hotel near Chamberi, Madrid
"Friendly owner""Great location"
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No.
16
9.2/10
122 review
Barceló Torre de Madrid
Hotel near Moncloa-Aravaca, Madrid
"Great rooms""Friendly owner"
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No.
17
8.4/10
53 review
Hyatt Regency Hesperia Madrid
Hotel near Chamberi, Madrid
"Friendly owner""Great stay!"
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No.
18
8.9/10
114 review
NH Collection Palacio de Tepa
Hotel near Madrid City Center, Madrid
"Delicious breakfast""Great location"
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No.
19
9.0/10
115 review
Hotel Urban, a Small Luxury Hotel of the World
Hotel near Madrid City Center, Madrid
"Great location""Friendly owner"
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No.
20
8.5/10
41 review
Meliá Madrid Princesa
Hotel near Madrid City Center, Madrid
"Great location""Great stay!"
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Latest Reviews for Madrid hotels
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Browse reviews and ratings from real guests to find the 5-star Madrid hotels that suits your needs.
9.5/10
Outstanding
GGuest UserDefinitely a very good option to stay in Madrid, I’m staying here in December that I go back there. I really can recommend this place, the only downside is that if someone from your neighbors leave early the maid services can make so much noice and you end up waking up because of the noise they make.
TTraveler 123recently had the pleasure of staying at Hotel Palacio de los Duques in Madrid, and I must say that it was an exceptional experience from start to finish. From the moment I entered the magnificent palace-like building, I was captivated by the grandeur and elegance that surrounded me.
The hotel's location in the heart of Madrid's historic center is perfect for exploring the city's attractions. Many iconic landmarks, such as the Royal Palace and Plaza Mayor, are within walking distance, making it convenient for sightseeing enthusiasts like me.
The staff at Palacio de los Duques Madrid truly went above and beyond to ensure my comfort and satisfaction throughout my stay. From the warm welcome at check-in to the attentive service provided by the concierge, every interaction was marked by genuine hospitality and professionalism.
The room I stayed in was beautifully appointed and exuded a sense of luxury. The elegant decor, comfortable furnishings, and modern amenities created a perfect sanctuary after a day of exploring the city. The attention to detail was impeccable, and I appreciated the little touches that enhanced my stay, such as the plush bathrobes and high-quality toiletries.
One of the highlights of my stay was the hotel's stunning rooftop terrace. Offering panoramic views of Madrid's skyline, it provided a breathtaking backdrop for enjoying a drink or simply unwinding while taking in the city's beauty. The on-site restaurant also surpassed my expectations with its delectable cuisine, showcasing a fusion of traditional and contemporary flavors.
Hotel Palacio de los Duques Madrid seamlessly blends historical charm with modern luxury. The preservation of the building's architectural heritage, combined with the impeccable service and attention to detail, creates an unforgettable experience.
Overall, my stay at Hotel Palacio de los Duques Madrid exceeded all expectations. It is a true gem in the heart of Madrid, offering a perfect blend of comfort, elegance, and convenience. Whether you are visiting for business or leisure, I highly recommend this hotel for an unforgettable stay in the vibrant capital city of Spain.
Hotel near Madrid City Center, Madrid 98.7% of visitors choose this area
Price per night from:CAD 736
9.3/10
Very Good
GGuest UserLovely hotel, amazingly centrally situated, and so we were able to walk to all the things we needed to see and do. Breakfast excellent with a good choice of hot and cold food. Staff generally very kind and polite. Our one complaint was that the TV in the bedroom we had, kept losing or freezing the picture on the BBC world news channel, and a small icon kept appearing from LG, which after waiting a while restored the screen. We complained about this on the first morning we were there, and the reception noted it and siad an engineer would go and attend to it. This was not done and for the whole stay sadly we were frustrated by the TV which was really of no use to us what so ever. I have read other similar stories on Tripadvisor about the same complaint, and so clearly the hotel is aware of the problem but seemingly chooses not to do anything about it. This is a shame, beacuse something so easy, and expected would make a huge difference to one's enjoyment of the room. Other than that, really we had no complaints, and would certainly stay again.
Hotel near Madrid City Center, Madrid 98.7% of visitors choose this area
Price per night from:CAD 297
9.3/10
Very Good
VValadezAlejandraMy stay at the Intercontinental Madrid was an absolute delight from start to finish. The hotel's location is truly unbeatable, placing me right in the heart of the vibrant city, allowing easy access to all the must-see attractions. The service was impeccable - the staff went above and beyond to ensure my comfort and satisfaction throughout my stay. The highlight for me was the Club Lounge experience; the exquisite service and attention to detail truly made me feel like a valued guest. I highly recommend this hotel for anyone looking for a luxurious and memorable stay in Madrid.
BBaiyuncanggoumanyoukeThe Barceló Tower Hotel in Madrid is quiet in the bustling city and close to everything. It is 50 meters away from the avenue and the room is spacious. The disadvantage is that the breakfast is not very varied, but this is also a common problem of European hotels. The chef who makes omelettes in the open breakfast counter has a good skill, which brings a lot of comfort to the Chinese stomach. Carrefour, the Chinese Super League and Chinese restaurants are not far from the hotel. Recommended.
CC HClose to station and metro… welcoming, clean, relaxing and spacious room… simple while nice breakfast… except there was a mosquito in the bathroom which could be acceptable being next to a site opposite…. Highly recommended if the rate could be more attractive… Will check in again next round
GGuest UserThe Urban Hotel in Madrid has truly become our home away from home. From the moment we arrive, we always feel incredibly welcomed. The staff is consistently polite, professional, and attentive, making every stay exceptional. Thank you to the entire Urban team for always treating us so wonderfully – you make our time in Madrid unforgettable!
Hotel near Madrid City Center, Madrid 98.7% of visitors choose this area
Price per night from:CAD 400
8.9/10
RRUOLEIHotel location is very good, very close to Madrid's fashion shopping avenue serrano, service is OK, breakfast type is not much, if you want to try the Spanish breakfast can go out of the store, it is not recommended to book the hotel's breakfast. Overall, it seems to be very good. This time, the photo provided by Ctrip does not match the room. The hotel's room classification is very clear and can be seen on the hotel's own website, but Ctrip's technical department generally refers to the room type photos. The deluxe room is obviously irresponsible. In response to customer service, their reply was that the technical department did not make a mistake. Can only suggest that Ctrip can not visit the hotel in person before sending a room picture, please carefully browse the hotel's website, the picture of the room is carefully classified to be responsible for the performance of the consumer... I have lived this place before. The hotel, knowing the room type, made such a comment. I hope you can see this comment. The hotel is very good, but Ctrip's service is a bit disappointing...
MmaryyoungThe overall style of the hotel is good, and the location is excellent, just near Plaza de España. The room is a little small. But for girls, the shower water is too small, and it is troublesome to wash your hair. The basin is also very inhumane, and the faucet is on the side, so it is inconvenient to wash your hands, face, and things, and the water will be everywhere. There are not many varieties of breakfast, but the common varieties are available. The room type I booked can go to The Level Lounge from 13:00 to 21:00 every afternoon, with free snacks, desserts, ice cream and drinks.
Hotel near Madrid City Center, Madrid 98.7% of visitors choose this area
Price per night from:CAD 341
8.4/10
GGuest UserStaff are friendly and helpful. We had problems in charging our car. We asked for help and they came in a minute to help. Carpark is just in the basement and so we could unload luggages and took the lifts from basement up to our room floor directly. Very convenient.
Room : spacious
Breakfast : not worth, only few varieties.
Cleanliness : looks clean in general. But I think the hotel should pay more attention to the 'little things'. One spoon in the room and a plate in the breakfast restaurant had dirt.
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Which 5 star hotels in Madrid have a swimming pool?