The Capital Hotel, Apartments & Townhouse Reviews

Very comfortable hotel and cozy location in a safe neighbourhood. Very clean, great breakfast with quality items. Rooms a bit too small as for 5*; also no pool/gym which would be expected for a SLH member and room cost. Staff is great, though.

very good

Really recomended ,helpful staff best location ,nicr bar and restaurant ,classy decoration near to Harrods and Harvey Nichols. Room nice size ,perfect room servive.

The location is very good, only about 100 meters away from Harrods, and it takes less than 10 minutes to walk to Hyde Park. The hotel's internal facilities are relatively old, but the room is quite large.

The most cost-effective hotel in London, I feel like I live right outside Harrods. You can go back and rest when you are tired of shopping, and there is air conditioning! Emphasize! Summer is very important! I stay here for a while every year when I return to the UK. There is valet parking, and the most convenient thing is that this street is not included in the conjunction charge range, so there is no need to pay the city entry fee.

The hotel is a bit old... There are too many people, the service is not up to par, but it has the advantage of location... It is very expensive🥹🥹🥹, the price of London hotels is out of the question

The hotel is in a great location, next to Harrods, 2-3 minutes walk to Harrods. There are many restaurants around the hotel. Walk left from the hotel and cross the road to Hyde Park, which is very large with lakes and green space. The hotel is very clean and has good facilities.

Luxury small hotel

Safe and convenient location, 2 minutes walk to the subway station, the surrounding environment is also very good, Harrods is next door

Good location, convenient travel, comfortable room. Will choose again next time.

During the stay, it was the time of the Chelsea Flower Show, and the hotel also specially set up a floral installation at the entrance and a floral afternoon tea Best point: harrod's is within walking distance

Location Costs, Purely. Apart from that, nothing worths the money at all. Due to the location, I chose this hotel for the second time. The first time I booked as a Hyatt member... I didn't upgrade, I was disappointed, the room was outdated, the facilities were outdated, and the sound insulation was poor; this time Ctrip's price is quite advantageous, it is the option of a suite with a considerable price advantage, So give this hotel another chance! However, very disappointed! Although the suite is a bit bigger, and there are two bathrooms with toilets... Surprised, however (I took pictures of the details... they are all unsightly) the so-called living room has stains on the stools; one of the toilets flushes the toilet There was a strong overflow phenomenon when I was in the bathroom... I was also drunk; two towels in the bathroom were stained; the big bed was merged by two small beds, and it was obvious that there were pits when I went to sleep at night. What kind of divine operation is this? Do foreigners take this for granted? A Hyatt Group's Category 6 hotel next to a world-renowned department store could be so absurd...it's puzzling. In the end, front-office employees may only consider themselves part of the Warwick Group, rather than know that they actually have a partnership agreement with Hyatt. Attention Hyatt members, chances are you don't have the term "identity identified" there. Note: The hotel can have valet parking service... The charge is correct, it seems to be 55 pounds per night, but there is also another paid parking lot nearby, 45 pounds per 24 hours, and a 120-second walk.

The location is superior, the transportation is convenient, the environment is quiet, the service attitude is good, the quality is high, and the charges are high. However, the facilities in the central area are slightly outdated, and it will be more perfect if they are updated. The breakfast is too simple and maintains the consistent level of European catering services.

Good location, poor sound insulation