La Jolie Motomachi

La Jolie Motomachi Reviews

La Jolie Motomachi

6-6 Suehirocho, Hakodate City, Hokkaido, 040-0053, JapanView Hotel Details
La Jolie Motomachi
La Jolie MotomachiLa Jolie MotomachiLa Jolie Motomachi
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Guest Reviews of La Jolie Motomachi

9/10
Great
47 review
Verified reviews
Location8.9
Amenities8.7
Service9.2
Cleanliness9.3
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(13)
Awesome stay(18)
Friendly staff(15)
Awesome rooms(12)
Great location(12)
Convenient location(10)
Negative reviews(1)
Minying
Standard Twin Room
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 21, 2024
Cozy and warm .good location for moving
Response from Property: Thank you very much for staying with us.We are delighted to hear that you found our space cozy and warm and that our location met your needs.Providing a comfortable and welcoming environment for our guests is our top priority, and your kind words truly motivate us to continue improving.We look forward to welcoming you again in the future.Lajolie motomachiHomma
Andre
Hollywood Twin Room
Stayed in May 2024
Family
1 review
9.5/10
Amazing
Posted on Jun 18, 2024
Wonderful hotel with amazing staff and incredible breakfast!
Response from Property: Thank you very much for staying with us and for taking the time to leave such a wonderful review.We are thrilled to hear that you found our staff amazing and enjoyed our incredible breakfast. Your kind words are truly appreciated and serve as a great encouragement to our team. We look forward to welcoming you back to our hotel in the near future.Best regards,La jolie MotomachiHsu
Guest User
Standard Twin Room
Stayed in Sep 2023
Couples
20 review
10.0/10
Outstanding
Posted on Oct 26, 2023
Excellent service, clean and large room .The staff go all the way to help on all queries Fantastic stay Highly recommended
Response from Property: Thank you so much for your kind words and positive feedback about your stay at our hotel. We're thrilled to hear that you had an excellent experience, especially regarding our service, the cleanliness of our rooms, and their size. It's also heartwarming to know that our staff went the extra mile to assist you with any queries, as we take pride in providing exceptional service.Your recommendation means a lot to us, and we truly appreciate your support. If you have any more feedback or if there's anything specific you loved about your stay, please feel free to share. We look forward to the opportunity to welcome you back in the future for another fantastic stay.La jolie motomachiHsu
Anonymous User
Queen Double Room
Stayed in Aug 2023
Family
4 review
9.5/10
Amazing
Posted on Sep 25, 2023
Great location. Near to alot of attractions nearby. Front counter were friendly and helpful too!
Response from Property: Thank you very much for staying with us.2 minutes walk from the nearest tram station.7 minutes walk to Hakodate Ropeway TerminalIt's in a great location, just 7 minutes walk to the Bay Area.I appreciate your compliments.This also helps motivate staff.Although we are a small hotel, we always strive to be close to our customers and provide hospitality.All of our staff are looking forward to seeing you again.Lajolie motomahci
Guest User
Standard Twin Room
Stayed in Dec 2024
Family
29 review
7.0/10
Posted on Feb 4, 2025
It's quite close to nearby attractions, but far from the JR line. The room is too dark. It is recommended to add more lights. The overall layout of the room is quite depressing. There is a guy who can speak Chinese at the front desk.
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Response from Property: Thank you for your feedback! I'm glad to hear that you feel the hotel is close to the attractions, which brings convenience to your travel. However, we are very sorry for your comments about the dim lighting and layout of the room. Your valuable feedback is very important to us, and we will seriously consider adding lighting equipment to improve the comfort of the guest rooms. In addition, we are also pleased that the Chinese service staff at the front desk can provide you with assistance. We will continue to work hard to provide every guest with a better accommodation experience. We look forward to seeing you again and giving us the opportunity to provide you with more satisfactory services! La jolie Motomachi Manager Hsu
Amina 2
Standard Twin Room
Stayed in Nov 2024
Family
79 review
8.5/10
Very Good
Posted on Dec 24, 2024
We had a nice stay at the hotel. The room was spacious, clean and warm. Everything was within walking distance. Very nice location in the beautiful Motomachi district. The only thing that wasn't so good was that the rooms weren't cleaned if we stayed for less than four days. There were fresh towels every day, but the trash wasn't emptied. The internet rarely worked.
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Response from Property: Thank you very much for taking the time to share your experience with us. We are very pleased that you had a pleasant stay with us and appreciated the spacious, clean, and warm rooms, as well as our convenient location in the beautiful Motomachi district. Your feedback is very valuable to us, and we will incorporate it into our efforts to improve our service. We will review this promptly to provide a better experience for future guests. It would be our pleasure to welcome you again on your next visit to Hakodate and ensure you have an even more pleasant stay. Sincerely, Motomachi Manager Hsu
Mason Kai
Family Room
Stayed in Nov 2024
Family
20 review
10.0/10
Outstanding
Posted on Jan 3, 2025
The hotel is very unique. It should be a B&B converted from an original large family residence. The front desk service is very enthusiastic. When our family arrived to check in, it was almost 12 o'clock in the morning. The front desk staff also carefully and enthusiastically introduced the room usage information to us. The room is also very large. It is very spacious for our family of four. I guess because it is close to Christmas, the room is not decorated with a small Christmas tree. The hotel is also in a good location. You can walk to Hakodate Morning Market, Benimori Market and Hakodate Mountain (the night view is really beautiful). It is a very good hotel and highly recommended.
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6/9
Response from Property: Thank you very much for choosing to stay in our hotel and taking the time to leave such a warm review. We are very pleased to learn that you and your family felt comfortable during your stay, especially the service of the front desk staff and the spaciousness of your room. Furthermore, it is a great encouragement to all our staff that you enjoy the historic architecture and unique ambience of our hotel. Regarding the arrangement of the Christmas tree, we will make further efforts in the future to bring you a stronger seasonal atmosphere. We are also pleased to learn that you have fully enjoyed the attractive location of Hakodate. We appreciate your "Highly Recommended" review and look forward to welcoming you and your family to our hotel again. We hope to continue to provide you with quality service in the future. Finally, thank you for sharing such beautiful photos! Lajolie motomachi Homma
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Business travelers
2 review
5.5/10
Posted on Apr 28, 2025
The room was spacious and clean. However, even though I had come to Hakodate, I was on the first floor and behind the reception desk. I guess it was because it was on the first floor, but the window was frosted and I couldn't see anything. It was quite disappointing.
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Maer83
Queen Double Room
Stayed in Jul 2024
Family
33 review
6.5/10
Posted on Aug 15, 2024
The facilities are old, the room smells like urine, the wall is stained, the quilt is torn and has many stains. The only good thing about this hotel is that it is very close to Mt. Hakodate and the Kanemori Warehouse Group. If the weather is good, you can walk to the Mt. Hakodate Cable Car right away.
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6/9
Response from Property: Thank you for staying at our hotel and sharing your valuable feedback. We are deeply sorry for the old room facilities, smell and cleanliness issues you mentioned. We attach great importance to your feedback and have begun investigating these issues and taking appropriate measures to ensure that similar situations do not occur again in the future. Your opinions are important for us to improve our services and accommodation environment. At the same time, we are happy to know that you are satisfied with the location of our hotel. We are also pleased that the hotel is located close to Mount Hakodate and the Kanamori Warehouses, so you can easily access these attractions. We hope to have the opportunity to serve you again in the future and provide you with a better accommodation experience. La jolie MotomachiHsu
Guest User
Standard Triple Room
Stayed in Jan 2025
Family
14 review
8.7/10
Very Good
Posted on Feb 15, 2025
Let's talk about transportation first. Take a taxi from Hakodate Airport for 9 kilometers to the hotel entrance. There is a 7-11 convenience store and tram lines 2 and 5 at the traffic light on the left hand side of the entrance. You can use Suica card. As for eating, there are many small restaurants when you turn right when you go out, but they close early. As for attractions, it takes only a few minutes to walk to the cable car in front of Hakodate, which is very close; you can walk to the attractions around the red brick warehouse; you can go to Wuling Guo Tower by tram 2.5 directly, which is very convenient. The hotel is not big, but it has everything, and the price-performance ratio is good. I recommend it.
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Response from Property: Thank you for your detailed evaluation! We are glad that you are satisfied with the transportation accessibility of our hotel. Convenience stores and tram stations near the hotel provide great convenience for your travel. Being able to use Suica Card to take trams 2 and 5 also provides more convenient options for tourists. Regarding dining, thank you for mentioning the nearby small restaurants. We recommend that guests go there earlier to dine to avoid inconvenience caused by shorter business hours. As for attractions, the hotel is within walking distance of popular attractions such as the cable car station and the red brick warehouse. There is also a direct tram to Goryokaku Tower. We are glad that these have added convenience to your trip. Although the hotel is not large, our goal is to provide you with a comfortable and cost-effective accommodation environment. Thank you very much for your recommendation and we look forward to seeing you again! La jolie MotomachiManager Hsu
Guest User
Hollywood Twin Room
Stayed in Dec 2024
Family
6 review
10.0/10
Outstanding
Posted on Mar 3, 2025
The location is not far from the tram station, and it is not as shabby as described online. I think it is quite suitable for a family of three and is acceptable.
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Response from Property: 感謝您此次選擇入住本飯店,並分享您對地理位置及客房的寶貴意見,我們由衷感謝您的回饋。本飯店距離最近的市電(路面電車)車站僅需步行即可抵達,擁有便利的地理位置,適合觀光與移動。我們很高興得知您在住宿期間能夠舒適地度過時光。關於客房的整潔度,我們也會持續努力,讓更多顧客在網路上留言說「房間很乾淨!」我們將不斷提升服務品質,為所有貴賓提供更舒適的住宿環境。期待未來有機會能再次為您服務,誠摯歡迎您的再次光臨!Lajolie motomachiHomma
Guest User
Standard Twin Room
Stayed in Dec 2024
Couples
3 review
10.0/10
Outstanding
Posted on Mar 2, 2025
Very satisfied. The guy at the front desk speaks good English and there is no barrier to communication. It is very close to Mount Hakodate. There are convenience stores and restaurants nearby. I will definitely choose this hotel again when I go to Hakodate again.
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Response from Property: 感謝您此次選擇入住本飯店,並撥冗分享您的住宿體驗。我們很高興得知您對此次入住感到滿意。非常感謝您對前台工作人員的讚美,這將成為我們持續提供優質服務的動力。本飯店致力於提升員工的語言能力,以確保來自世界各地的貴賓都能享受順暢無礙的溝通與貼心服務。此外,飯店鄰近函館山,周邊也有便利商店與餐廳,能夠為您的旅程帶來便利,這讓我們感到十分欣慰。能夠獲得您「下次來函館一定會選擇這間飯店」的肯定,對我們而言是無比的榮幸。我們衷心期待您的再次光臨!Lajolie motomachiHomma
Chase Jiang
Premium Twin Room
Stayed in Nov 2024
Couples
32 review
10.0/10
Outstanding
Posted on Mar 2, 2025
The hotel is in a great location, convenient for walking in the city of Hakodate. I ate the Joker Burger next to it in the morning to avoid the crowds. The hotel also has its own ice cream, which is very good and cheap. The service staff are all very good. In the end, there was a little misunderstanding about the check-out time, and they gave me two pens as a gift, which was very touching! I hope to come to beautiful Hakodate again in the future.
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Response from Property: 感謝您此次選擇入住本飯店,並將我們作為函館觀光的據點。我們很高興得知您對此次入住感到滿意。從您的留言中可以感受到您盡情享受了函館的美食。我們也很開心得知,飯店自家製的冰淇淋合您的口味!這款甜點以美味與實惠的價格深受許多貴賓的喜愛。此外,感謝您對工作人員的服務給予溫暖的評價。我們對於退房時發生的誤解深感抱歉,並感謝您寬容的理解。期待您未來再次造訪美麗的函館時,能夠再度選擇我們的飯店。我們誠摯歡迎您的再次光臨!Lajolie motomachiHomma
Guest User
Standard Twin Room
Stayed in May 2024
Couples
2 review
9.5/10
Amazing
Posted on Jun 24, 2024
It's just a short distance to the left of Jujijie Station. You can easily walk to take the Hakodate Mountain Cable Car in this area. The service staff I met during my 2-day stay were all very friendly and kind. There is one in the lobby from 03:00 to 09:00 in the afternoon. Snacks and drinks are provided, which is really a great stay experience. If you want to go to the airport and the time is convenient, there is a Teisan bus (toward the airport) just a few intersections away.
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Response from Property: Thank you for choosing to stay at our hotel and writing such a nice review. We are very happy to hear that you were satisfied with the hotel's location and easy access to the Hakodate Mountain Cable Car. We are also very pleased with your compliments on the friendliness and graciousness of our service staff. We take great pleasure in making your time enjoyable with light snacks and drinks available from 3 to 9 pm. Thank you for sharing the convenient information of Teisan Bus, it will be very helpful to other travelers as well. We will continue to work hard to provide every guest with a comfortable and enjoyable stay. We look forward to welcoming you again in the near future. La jolie MotomachiHsu
Guest User
Standard Twin Room
Stayed in Sep 2024
Couples
2 review
8.0/10
Very Good
Posted on Nov 6, 2024
Anyway, it's nice to be in a luxury hotel. I stayed for two nights, and after checking in, I walked to see the night view, and the next day I drove to the market in front of Hakodate Station and had a seafood bowl, then went to Goryokaku, and returned to the hotel around noon and walked around various places. I was able to sightsee at a leisurely pace and had a great time. My acquaintance also said he wanted to go to Hakodate, so I recommended this hotel to him!
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Response from Property: Thank you very much for your stay. Most of Hakodate's tourist attractions are within walking distance, so our hotel has been very well received. The nearest tram station (Jujigai Station) is also just a 1-2 minute walk away. We are very happy to hear that a friend recommended our hotel to you. When the weather is nice, some people take a walk from Jujigai to Hakodate Station (about 30 minutes). Hakodate will be beautiful covered in white snow in the coming season, so please come visit us again. Thank you for taking the time to post your review despite your busy schedule. La Jolie Motomachi Honma
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