Family Friendly Hotels in Trang Province, Thailand

I have been to this resort 3times. Previously I stayed in beachfront family room. I am super satisfied with the room. Just this time I stayed in a standard beachfront room. The bed is comfy, everything as good as previously except the bathroom is sticky. The grout is not properly cleaned. I don't feel comfortable to shower in there. Other than that the breakfast has super limited choices. 😔 I checked out from the hotel with unsatisfied feeling. Anyway, just a tip not to go koh mook during low season - jun-oct because not many choices for outside restaurant.

We had a very good experience here. We rented a family room which was spacious and very comfortable for three of us. The staff were extremely friendly and accommodating. A short walk across the street leads to a big beach and we rarely saw people there. The breakfast was also good and the free bikes were great to use for going into the village. We will absolutely recommend this place to friends in the future and would not hesitate to go back there again.

Great Hotel with facilities..breakfast very good…staff very friendly and the restaurant and coffee lounge very great

Wonderful place! I didn’t like everything about the hotel, unfortunately, now in more detail - check-in is quick. On the day of departure there was no TV, no water, no water at all, the staff apparently was not prepared, they had no water in stock, for example, in a bucket to flush the toilet. Not to mention washing your hair. No one offered or cared about the guests.. Further, the hotel has as many as Two! kayak, one with holes, the second, supposedly intact, they took it for a ride, it turned out to be not entirely intact either... but they stubbornly take money, 100 baht for 1 hour. The kayaks are dirty; they rent them to people with garbage, water and sand inside. .. They asked for cleaning of the rooms themselves, to at least empty the trash cans and change the towels. One day we asked all day long to change the towel, everyone answered later, in the evening, and when they arrived late in the evening, they gave us towels, well, as they gave us, they were just lying next to the reception desk... Towels for the face and body... , the towels themselves were stained with brilliant green (apparently they were poorly washed from the previous guest), the sheets were also stained, by the way, the bed was not changed, during cleaning they simply did the cleaning with a broom and mop... In short, the staff are unhinged, sitting on their phones or scratching their tongues, a little unpleasant.. The kitchen is very dirty, we didn’t eat there. The janitors know their job, they clean and look after the area. Next - Dogs, they just don’t care, Nobody drives them away, well, apparently these are sacred animals, with fleas... They will lie down at the door of your room or by the pool, and wait for something.. By the way, regarding insects, usually in hotels take care of their guests, hang mosquito traps or light stinkers. This is not even close here.. Bring everything with you or you can buy it there in the store... The mullah sings three times a day, right here next to him with a megaphone, in the morning it’s early at 5 - 5.30, then the dog starts howling very loudly... Just kick-ass!!! If you do not strive for perfection in service, then you can book. If you are looking for cleanliness, the smell of Thailand from fresh sheets, care from your host, then this is not the hotel and it is not worth spending the money.

The hotel is located on the wonderful island of Kradan. Many people are brought here on excursions to the reef, which is accessible from the beach. Those. Once here, you can spend as much time on the reef as you want and you don't have to pay for a tour. The reef off the island is very lively with a wide variety of corals. There are also plenty of fish, but we didn’t see any large ones. The snorkeling areas are fenced with buoys; boats do not enter this area and it is safe to swim there. The water is clear as a tear, but in May there was a lot of plankton, which impaired visibility in the water, and when swimming on the beach it was very biting. Jellyfish were seen here only once. For swimming on the island, the tides are critical. The beach here has excellent clean sand, but only in high water. The island itself is quite expensive and you need to understand this when evaluating hotels. This hotel has a lot of accommodation options, from relatively cheap to expensive. All Kradan hotels are located on this side of the island, the Mali resort is the last one from the pier. Those. There are fewer people here than ever. On the other hand, it’s almost a kilometer along the beach to get to the pier (some hotels block the passage through their territory). A small modern rubber boat takes you from the pier to the hotel free of charge, with the name of the hotel on its side. It would be nice if the hotel sent a welcome letter explaining this point. Without knowing this, we were already planning to walk, because we did not see anyone who would meet us (we informed about the time of arrival in advance). It’s good that some person asked us what hotel we were staying at and started calling someone. He called an employee who was wearing a uniform with the name of our hotel and he showed us his boat. Speedboats to the island from other places arrive once a day, at 10:30-11:30 hours, depending on where from Phuket / Lanta or Langkawi / Koh Lipe. The bulk of the island's guests arrive by this means of transport, so the policy of the island's hotels regarding check-in as early as 14:00 is not entirely clear! It's the same at this hotel. But there is a toilet and shower near the reception, you can change clothes and use the hotel’s beach infrastructure. There are a lot of sun loungers, located along the entire beach ***** of the hotel. The hotel provides masks, snorkels, fins, kayaks and SUP boards free of charge. The hotel area is long, mostly shady, with plenty of places to hide from the sun and on the beach. We booked the cheapest room, it is the farthest from the reception, but on the border with the neighboring hotel, where the restaurant is praised (it, unfortunately, did not work). The room is not cramped, in a small building of 3 rooms. Its advantage is a large covered veranda, which provides good protection from the sun and rain. The room has everything you need - quiet air conditioning, TV, refrigerator, kettle, hairdryer. The shower room is spacious, but the water temperature was poorly regulated, the water was either cool or too hot, we were unable to adjust it. There is a problem with the toilet flushing; apparently there are problems in the sewer system and the water does not always drain well. Once I smelled mustiness and mold in the room; the room needed to be ventilated so that it would go away. There were few mosquitoes, but mosquito repellents are still desirable. Based on the reviews, I expected the worst, the room is very good and the shortcomings are not so critical. Breakfast is quite modest, there are almost no ready-made dishes, you can order scrambled eggs with whatever you like. Cold cuts. There is plenty of fruit, but no fresh vegetables. The restaurant in the hotel is a little expensive by local standards, we went to other hotels.

The positives ... Room nice and spacious and nice balcony and view of sea, but bed was so hard, and was a small double , we had to complain, they did change it for us, sounds very petty , but we stayed in other 5 other hotels on this visit , and never encountered a problem before. when arrived water pressure from shower was so weak, after talking to the lovely man on reception, (best member of staff on whole complex) they did sort, but tap on sink still just a dribble, but sadly the room was not cleaned well, dirty socks left behind bench/curtain, dust everywhere , bits left under bed. ... The pool area is lovely and relaxing view amazing over infinity pool. Sadly shower from beach so covered in sand, that after using actually have more sand on you than before, so lots of people putting sand into pool. The property has the potential to be excellent, but feel management are letting it down, quality of food at breakfast was the worse we had in all Thailand, we stayed at several hotels during this trip, and this was just bad and lazy , and it was not down to it being a small island, there is plenty available , in local restaurants and quality of food and what was available was excellent. no fresh fruit juice , just squash, just sugar no fruit, inedible, no fresh coffee available just instant, we asked and they said not possible. everything cold ,you have to put everything through toaster , no pastries , no poached eggs , just cold fried eggs, pancakes , awful french toast, all in metal tins prepared long before, you could order omelette, but came with degusting burger cheese cut up on top. (very poor quality) they are really cutting corners, most people that stayed when we did were bringing own fruit and condiments to breakfast , gardens could be beautiful , but gardeners just sweeping leaves , no maintenance, beach beds old and hard wood, not mattresses, all in all if I ever returned would opt for no breakfast and go to local restaurants, insist on proper king size bed, and make them thoroughly clean room .

Is very spacious room and great location to access the city by car. Toilet is small comparatively to the overall bigger room space.

Very bad receptionist. On checkin she said THB200 deposit for each person THB400 and on checkout she said the 2nd THB200 was for room upgrade.so only returned THB200 NOT the full THB400